Silvr is a French fintech company that provides revenue-based financing solutions to small and medium-sized businesses. It offers non-dilutive funding by analyzing a company's performance and potential, then providing capital in exchange for a percentage of future revenues.
Over the past year, I supported Silvr by shipping multiple features and transitioning their product to match their new branding. We first focused on adapting and updating the foundation to speed up delivery times.
This project aims to optimize and automate Silvr's acquisition flow, covering eligibility assessment to financing and refinancing client companies. With Silvr's new strategy to finance all types of businesses, not just SaaS and E-commerce, the company needs to adapt to smaller, more organic funding demands.
With the increase in the number of deals, relying solely on this model risks drastically reducing the quality of the commercial process, especially in terms of speed, momentum, and customer satisfaction.
The idea is to use these preferences as a research synthesis and compare them with different explorations to have a clear rationale for each design choice.
The recommended solution builds on the Risk team's existing assessing back-office work.
For amounts under €30,000, the Risk team will send the offer directly to the client, who will receive an email notification and can review the offer on Silvr to continue the process.
For amounts over this threshold, we will keep the current process. This approach tests automation with minimal risk, while the sales team handles higher, more strategic deals.
Let's dive into some detailed explorations of solutions for the offer reception stage and how we assessed them.